A team of investigators saw a lot of lawsuits against a couple of appliance companies including Samsung Whirlpool Maytag Electrolux lg Bosch over the same issue that they are having with there front load washer machine that it has to be more efficient than top load load washers but when they started to use these front load washer that has a coupling in the bottom ,it started having some effect on there health, it was collecting mold. So we contacted some of our clients in haverstraw NY and stony point NY and suffern NY and bardonia NY that we know that they bought front load washing machine and we told them how to take care of the mold issue ,what to do so will not have any problems with mold in the washing machine and it did help them